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Dear customer，

Thanks for your order at Gearbest.

Your order is now ON HOLD,we need to complete this one-time verification.

This is a standard anti-fraud check for online payment,please check our website for more details here :  

http://www.gearbest.com/about/verify-payment.html 

We will process your order as soon as we receive the payer's ID confirmation.

Please provide us the following documents:

1) 1 color photo of your identity card or passport or driving license.

The photo must show clearly, the full name, expiry date, signature and address if applicable.

You can hide the date of birth and document number for your privacy.

2) 1 credit card photo of the card used for the payment

For your safety , please just show the cardholder's name,the expiry date and the last 4 numbers.

If you have paid with a virtual credit card please send us sreenshot of your electronic bills, which shows the card number and details.

If you have paid by Paypal，please send the credit card's copy that you have registered in PayPal.

3)Would you please log into your paypal account to verify this transaction? Please just change the paypal status as Verified. 
Sorry for all the inconvenience, we noticed that the counterparty status on your PayPal information is not verified, which means this transaction hasn't been verified by Paypal (or authorities by the card holder), which may lead to Credit Card Fraud.

Kindly make sure both attachments' size do not exceed 2 MB.

Please rest assured that we just want to make sure that this transaction was indeed made by the cardholder.

Our goal is to ensure this order's safety for both of us.

As we do not wish to delay your order please kindly reply us within 3 business days.

We look forward to hearing from you soon

Please feel free to contact us if you have any question, we are happy to help.

Thank you very much for your help and understanding.  

Best Regards.

Gearbest Customer Service

http://www.gearbest.com/