페이팔 환불관련 질문(채팅내용 추가)
본문
---아래 페택 직원과 채팅한 내용 추가했습니다---
페택에서 76.12$ 환불신청했습니다
(페이팔로 결제,체크카드사용)
처음에 2.51$만 환불된것 같아서 티켓 다시 넣어봤더니
얘들쪽에서는 제대로 환불 되었다고 말하는것 같은데
(영어를 못해 번역기 돌려가며 티켓넣고 답변넣었어요 ㅠ)
지금 저녁에 다시 확인해보니 아래 스샷과 같이 떠있는데
제대로 환불이 된건지 잘 모르겠네요...
제대로 된건지 고수님들의 확인좀 부탁드리겠습니다 ㅠㅠ
요것때문에 하루종일 신경쓰이네요...
Thanks for shopping at FastTech! Can I help you with anything?
Patrick (Staff): hi
→Order Number B072377908 Please refunds
→Please refunds
→Order Number B072377908 Please refunds
Patrick (Staff): have you opened a ticket yet
→So, it may be how?
→How may I do to receive my refund?
Patrick (Staff): refunded
→If it had been refunded?
→sorry I can not speak English well
Patrick (Staff): yes
Patrick (Staff): refunded
→I payment 76.12 Refunds were made 2.51 How what happened?
Patrick (Staff): refunded the total 76.12
Patrick (Staff): please check
Patrick (Staff): thank you
→https://support.fasttech.com/ticket/attachment?ae713016-536c-4da8-be10-0aaa2e48468b
→check please
→Total amount: $2.51 USD Fee amount: $0.00 USD Net amount: $2.51 USD
Connie (Staff): Hello, may i help you?
→yes
Connie (Staff): May I have the ticket number please?
→Q0727MDGYY
→The refund was wrong Check vary
Connie (Staff): 5CG30555FL1179545 └─ 1PY32760JC6788108 ($73.61)
Connie (Staff): $73.61 is also refunded
→Refunds doengeonga correctly?
Connie (Staff): yes
Connie (Staff): just the refund is issue in twice
Connie (Staff): amount
→total 73.61 refund?
Connie (Staff): total is :$76.12
Connie (Staff): ($73.61) + ($2.51)
→The withdrawals are available paypal balance is displayed as 0 Wait Is solve this problem?
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저 마지막 대화를 나눈것이 언제죠?
환불에 2-3 영업일 정도가 소요될 수 있는 것으로 알고 있는데요. |