쿠로 코일러 2.5미리 5개 1세트 짜리 주문해서 받았는데 그 중 한개가 코일 감기는 부분 핀이 휘어서 왔습니다.

티켓 넣었더니 조금 전 답변이 왔는데 크롬에서 제가 알아 들을 수 없게 번역이 되어서요.

불량품을 반소하라는 얘기인지.....?

Sorry for the issue. We will work on to improve the quality control process.

Would you like us to add the replacement one piece in your next order or ship it separately as soon as possible?  

By adding it to new order, you simply need to post your new order number here and we will add it manually. In order to catch up, please consider put the new order on hold first. We will release it from hold after the processing. 

[[Meanwhile please be aware that the replacement part may need 3-7 days to be stocked and your order may stuck in packaging status due to this.]]

Please kindly keep the defective item/parts till the replacement is received and confirmed working. 

If you have any questions, please feel free to let us know.  
 

Thank you for your understanding.