안녕하세요

일단 전담 질문글은 아닙니다 그점은 사과드리겠습니다

기베에서 배터리를 구매했는데 듣보잡 업체라고 하더군요 배터리는 이름있는회사꺼 사서 써야된다길래 신용카드로 환불요청을 했습니다

답변은 이렇게 왔습니다

Thank you for contacting Gearbest.We are very sorry for any inconvenience and the late reply.

We have cancelled your order and will process your refund soon. 
Please note:
1.For paypal refund,it may take up to 3-5 business days depending how the item was paid for(e.g.Paypal balance,credit/debit or checking account).Please contact Paypal for any queries regading the refund.You can view the status of your refund from your Account History. Log in to your PayPal account. Click History 
2.A credit card refund may take up to 7-14 business days to process and appear in your account.This is completely outside our control.Please contact your CC company for any related issues.

We will close this ticket now, if any problem, please submit another new ticket. We will try our best to help you.

Thanks for your understanding and assistance.
Please feel free to contact us anytime.
Best Regards  

Bess

Gearbest Customer Service                                                                  

http://www.gearbest.com/ 

번역기 돌렸는데 이상하게나와서 뭔말인지 못알아듣겟습니다 .. 그래서 이렇게 질문드려요

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