Dear Han,

Thank you for your recent order at Gearbest.com

This is an update about following item:

We are sorry to let you know that we cannot ship it at this time

remain items
sku*quantity:158935802 * 2 , Original GreenSound GS LSS V3 20W E-Cig Kit 

In order to resolve this issue : we would like to offer you the following options:

Option 1: Refund the unavailable item to your GB Wallet (store credit)

We will refund the unavailable item price and exceptionally reward you with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5 points => get 15 points etc).

You can use both your wallet and points to purchase your future products.

For more information about your wallet click here : http://www.gearbest.com/m-article.htm?id=111 
For more information about points click here: http://www.gearbest.com/about/about-points.html  

Option 2: Exchange for product of equivalent value.

In this case, please kindly give us the product link (url) you would like to order instead. Please indicate the size/color too if applicable.

If there is any price difference, we will either ask you to pay it or we will refund the balance if any.

Could you please let us know your preferred option?(Please choose only one)

Please reply us within 5 business days .

We look forward to hearing from you soon.

Thank you for your understanding and collaboration.

Best Regards

Ennie

gearbest Customer Service 

http://www.gearbest.com/ 


















하도안와서 이멜보내놧는데 이렇게 답장왓ㅇ어요ㅠㅠ 어떻게해야하나요