얼마전 페텍에서 헥스옴 클론 서브옴 3.0 을 구매하였는데요

다이얼을 돌려도  2.9-3.06v만 밀어주길래 문의를 했더니 아래와 같은 답변이 왔네요

Sorry to hear this issue. We will improve the quality control process.

Is it possible to repair it locally? We would like to cover the cost if it is not too expensive.

If not, most of the items sold on FastTech.com are covered by FastTech Standard Return Policy, i.e. replacement can be requested within 6 months from date of shipment and refund within 45 days from date of delivery. This item is covered by the said warranty. In this case, the details are as below:
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“Damage on Arrival (DOA)

FastTech guarantees safe delivery of your orders. We exchange all damaged items. FastTech covers all return shipping charges.

Contact us for a RMA, within 5 days of delivery, and ship products back via the least expensive method.”

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Would you like to have replacement sent in this case? We can ship replacement when the item is returned back and shipping reimburse will be issued when we receive your shipping receipt or package photo for stamp shipped items.

Can you kindly check with your local post office for the least expensive shipping cost to return the defective item back to Hong Kong? We will reimburse the postage fully in this case. Please kindly quote us the shipping fee of registered/unregistered international postal letter mail if possible. International parcel or express service is the last to be considered considering their high expense.

Please kindly confirm above and we will send you the RMA number and return instruction in next mail. Please don't return the defective items back before you receive the RMA number.

Thank you for your understanding.

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혹시 이거 우리나라에서 고칠 수는 없을까요 ㅠㅠㅠㅠ