기베 환불 해준다는 건가요?
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작성일18-08-02 12:37 474읽음본문
Dear 이지수，
We would like to extend our apologies for this inconvenience.
Kindly refer to our warranty policy here:http://www.gearbest.com/about/warranty-and-return.html and terms and conditions from http://www.gearbest.com/about/terms-and-conditions.html
After reviewing your case, we'd like to offer you the following options:
1) Keep the Item and accept refund of 21.42 USD to your payment account
This item is not in stock now. We'd like to offer you a refund.
2) Keep the Item and accept refund of 21.42 USD to your GB Wallet.
We can offer a partial refund on your wallet and exceptionally reward you with extra points(You will receive 1 points for every 1 USD. For example 3 USD will gain you 3 points)
The refund will take 24 hours to process and appear in your GB wallet.
You can use both your wallet and points to purchase your future products.
Learn more about wallet benefits : http://www.gearbest.com/about/gb-wallet.html
Check out how to use point : http://www.gearbest.com/about/about-points.html?157wrew
In this case, you can keep the item and do not need to return it to us for this time.
Can you please let me know your decision?
Thanks for your understanding.
Best Regards
Pamela
Gearbest Customer Service
http://www.gearbest.com/
이렇게 왔어요 1번으로 하고 싶은데 1번하면 신용카드 결제한거 빼주나요?
We would like to extend our apologies for this inconvenience.
Kindly refer to our warranty policy here:http://www.gearbest.com/about/warranty-and-return.html and terms and conditions from http://www.gearbest.com/about/terms-and-conditions.html
After reviewing your case, we'd like to offer you the following options:
1) Keep the Item and accept refund of 21.42 USD to your payment account
This item is not in stock now. We'd like to offer you a refund.
2) Keep the Item and accept refund of 21.42 USD to your GB Wallet.
We can offer a partial refund on your wallet and exceptionally reward you with extra points(You will receive 1 points for every 1 USD. For example 3 USD will gain you 3 points)
The refund will take 24 hours to process and appear in your GB wallet.
You can use both your wallet and points to purchase your future products.
Learn more about wallet benefits : http://www.gearbest.com/about/gb-wallet.html
Check out how to use point : http://www.gearbest.com/about/about-points.html?157wrew
In this case, you can keep the item and do not need to return it to us for this time.
Can you please let me know your decision?
Thanks for your understanding.
Best Regards
Pamela
Gearbest Customer Service
http://www.gearbest.com/
이렇게 왔어요 1번으로 하고 싶은데 1번하면 신용카드 결제한거 빼주나요?
추천 0
댓글 5건
Jazzblue님의 댓글
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1번 재고 없으니 환불받을래?
2번 적립할래? 당근 1번이지요... |
아데모님의 댓글
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@Jazzblue1번 할게요 감사합니다 ㅎㅎㅎ |
대구쏘알님의 댓글
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가끔 환율때문에 적립이 더 이득인경우도 있습니다 ㅎㅎ 다른거 거기서 구매할꺼있으시면 페이나간 금액보고 환율계산해서 포인트로 받는게 더 이득일때도 있으니 한번 생각해보세요 ! |
미리마님의 댓글
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위 내용은.....
1. 재고 가 없으니 환불 해준다.....그리고 물건은 그냥 가져라 라고 되어 있습니다, 2. GB포인트로 적립 받고 물건은 그냥 가져라 포인트는 좀더 넣어줄수 있다 둘 중의 하나 골라서 답하세요 |
아데모님의 댓글
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모두 감사합니다 기버 환불 엄청 쉽게 해주네요 ㄷㄷ |
