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gooddod 쪽지보내기 자기소개 아이디로 검색 전체게시물
작성일18-08-17 15:54 379읽음본문
직구를 했는데 오배송이 와서 차액을 입금할테니 다시 보내 달라고 메일을 보냈더니 아래와 같은 답변을 받았는데 번역기를 돌려봐도 모르겠어서요ㅠ
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Hello,
We definitely understand the concern and thank you for bringing this to our attention. We have communicated the issue to our team to make sure mistakes like this does not happen in the future. We want to make this right and get this situation resolved as quickly as possible. I will be emailing you a return label for the incorrect product so we can have you ship that back. Please send us an email as soon as USPS picks up the unopened product so we can issue store credit for the incorrect items. To avoid being charged please make sure all items returned are unopened and you let us know if any items are opened and will not be returned. Once it is confirmed that USPS is in possession of the incorrect item we will expedite the correct one out for you. Again, we take full responsibility for the mistake and apologize for any inconvenience this may have caused. If there is anything further we can do to make this experience better for you please let me know
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Hello,
We definitely understand the concern and thank you for bringing this to our attention. We have communicated the issue to our team to make sure mistakes like this does not happen in the future. We want to make this right and get this situation resolved as quickly as possible. I will be emailing you a return label for the incorrect product so we can have you ship that back. Please send us an email as soon as USPS picks up the unopened product so we can issue store credit for the incorrect items. To avoid being charged please make sure all items returned are unopened and you let us know if any items are opened and will not be returned. Once it is confirmed that USPS is in possession of the incorrect item we will expedite the correct one out for you. Again, we take full responsibility for the mistake and apologize for any inconvenience this may have caused. If there is anything further we can do to make this experience better for you please let me know
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댓글 3건
미리마님의 댓글
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USPS(미국 우체국)이 반품할 물건을 수령하면 자기네가 처리를 바로 할 수 있도록 반품번호(USPS접수번호를 말하는 듯)를 이메일을 보내라...
그리고 물건이 개봉되거나/반품이 안된것이 있으면 안되니까...확인하도록... 대충 그런 내용 입니다, |
gooddod님의 댓글
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@미리마감사합니다! |
Ciel님의 댓글
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이메일로 return label 보내줄테니까 USPS가 픽업하면 이메일 보내달라네요. 라벨 프린팅해서 직접 보내란건가?; 아무튼 USPS가 픽업한거 확인되면 바로 정상 제품 보낸다고 하네요. 오배송 제품 오픈하면 환불 안된다고 하니 주의하세요. |
