몇일전 아이스틱50W 불량품 받고 티켓넣고하니,

아래와 같이 답변이 왔네요

Sorry to hear this issue. We will improve the quality control process.

Most of the items sold on FastTech.com are covered by FastTech Standard Return Policy, i.e. replacement can be requested within 6 months from date of shipment and refund within 45 days from date of delivery. This item is covered by the said warranty. For more details, please visit this page: http://www.fasttech.com/pages/standard-return-policy. In this case, the details are as below:
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“Damage on Arrival (DOA)

FastTech guarantees safe delivery of your orders. We exchange all damaged items. FastTech covers all return shipping charges.

Contact us for a RMA, within 5 days of delivery, and ship products back via the least expensive method.”

Policy link: http://www.fasttech.com/pages/standard-return-policy
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Would you like to have replacement sent in this case? We can ship replacement when the item is returned back and shipping reimburse will be issued when we receive your shipping receipt or package photo for stamp shipped items.

Can you kindly check with your local post office for the least expensive shipping cost to return the defective item back to Hong Kong? We will reimburse the postage fully in this case. Please kindly quote us the shipping fee of registered/unregistered international postal letter mail if possible. International parcel or express service is the last to be considered considering their high expense.

Please kindly confirm so we can proceed accordingly.

Thank you for your understanding.

교환할거거든 물건을 다시 자기쪽으로 보내라는 말 같은데,

가까운 우체국에가서 홍콩까지 레지나 논레지 배송가격 알아봐서 답변달라는거죠?

ㅡ.ㅡ;

혹시 페덱에 교환이나 반품해보신분 계신가요?