카이푼v4 시킨게 상태가 완전 안좋아서 티켓넣었더니 이렇게 답변이왔는데

번역기돌려도 못알아먹겟네여 ;; 

ello,friend,sorry for the delay reply.

because we have begun the china spring holidays.

i checked the photos,because factory produce

hundred sets kayfun v4 clone everyday,

so may be some part not beauty or clean,

so can you clean them by yourself.

if not,we will ship one set better to you

after holidays.

what you think of that?

waitting your reply.

best regards,

John at sales dept